We Solve Business Performance Problems
By working side by side with your people to create capability and improvement sustainability.
Is Your Business Performing as Well as it Should?
Our business management consultants specialise in capability, engagement, competency, and improvement sustainability issues.
It defines expectations, making it clear through behaviours that something new is expected. It distils concepts into practices, focuses a spotlight on improvement, and highlights problems so they can be immediately addressed.
It is no surprise that organisations strive to hire project managers who lead projects “end-to-end.” They understand how difficult it is to transition from deliverables to a solution that is effective in operation.
Value – Anything that adds value to the customer – anything for which a customer is willing to pay.
At some point in your technical writing career, you may find yourself in a position where you are responsible not only for your own output, but also the output of other writers under you.
We can learn by reading, listening and having experiences. The best way for most people is often a combination, but with a strong active component, as the tables below show.
Studies estimate that human factors are involved in up to 96% of all workplace errors. The costs of human error, according to numerous studies, are estimated as high as 10% of revenue.
Success Stories
“We have used Value Concepts to lead our teams through a period of growth and development. They built our teams capability and reduced the instances of human error, giving us a full set of manufacturing standard operating procedures upon completion. We continue to engage Value Concepts to support our team and have no hesitation in recommending them to anyone needing assistance with Business Process Management.”
Braith TrimbleGeneral Manager Operations, Patties Foods 
“Value Concepts were able to help us provide immediate impact introducing our production team to 5S. The training was very visual and hands-on – which worked particularly well for a team where many have English as a second language. Feedback regarding the training from the production team was extremely positive and their approach in implementing 5S in our pilot areas was very enthusiastic. Weeks later we have been able to sustain the changes – sustainability being one of the key areas of emphasis through the training. We will continue to leverage support from Value Concepts in our 5S roll-out. I am happy to recommend them to anyone contemplating a 5S implementation.”
Ken SandersGM of Operations, Bellamy’s Organic 
“I would like to thank you for the recent 5S training that Value Concepts conducted with our team. The interest the team showed in the training was a highlight for me. Your training style cut across the diversity of our team and with the hands-on 5S projects conducted on the day, everyone is well on the way to making 5S part of our daily routine. I look forward to working with Value Concepts again.”
Blake AndersonFactory Manager, Bellamy’s Organic
“Value Concepts created a comprehensive set of Manufacturing Standard Operating Procedures for our production facility. In doing this they not only built capability in our staff to carry out these tasks, they also were able to engage our frontline leaders in the review process to challenge the way we do things and find better ways of working. I’d recommend Value Concepts to any business looking to improve their efficiencies and reduce waste from their Business Processes.”
Daryl PerryCut & Wrap Operations Manager, Warrnambool Cheese & Butter, Saputo Dairy Australia 
“We’ve developed a great partnership with Value Concepts during the acquisition of the Pakenham site. They have been incredibly helpful in facilitating the development of process documentation to cover all our key operational processes – supporting and ensuring nothing gets overlooked! We appreciate their attention to detail and hands on approach.”
Liz TehanProject Manager, Patties Foods
“Value Concepts assisted us with Process Mapping activities to better understand our internal process flows. These activities were engaging and surprisingly fun, but most of all, allowed us to be better prepared to commence the standardisation of our routine processes. Their knowledge of the subject, engagement of our staff and facilitation of these activities was fantastic; their focus the whole time was to build the capability in our team members rather than simply doing it all for us! We also asked them to assist us with some learning material development including reviewing and updating some of our pre-employment assessments. We’ve found their approach to be very collaborative, informative and thoroughly engaging. We would not hesitate to recommend Value Concepts to any organisation looking to find value, reduce waste and improve efficiencies in their business processes.”
Rachael NewtonDirector of Recruitment, GBS Recruitment 
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